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Shipping Policy

If you would like your freight amount before ordering please give us a call at 1-877-688-4283.

Common carrier shipping rates vary considerably due to fuel price changes and other variables. The best rates possible will be added to your order prior to delivery. For current shipping rate, please contact your representative at 1-877-688-4283.

We are not responsible for delayed shipments by the shipping carrier. If you would like to get expedited shipping please call an associate toll free at 1-877-688-4283.

If you would like a refund for your purchase, the request must be made prior to shipping. The refund will occur on your selected method of payment.

Any returned products must be new unopened and resellable. Boxes cannot have writing or labels etc on them so customer will need to put them inside another box to ship them back. SPECIAL ORDER ITEMS CANNOT BE RETURNED UNDER ANY CIRCUMSTANCE.

The customer must pay return shipping and a restocking see of $15 minimum will apply.

Do not return goods to Gate Openers Direct, without first securing a RMA (Return Merchandise Authorization) code. Any returns without a RMA will not receive a refund. Please email or call 1-877-688-4283 to talk to a representative about returning merchandise.

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